Términos del servicio
Terms & Conditions
Last updated: 09.07.26
This website, claraatelier.com, is operated by Logos Ecom LLC. Throughout the site, the terms “we”, “us” and “our” refer to Clara Atelier.
Clara Atelier is the trading name used for this online store.
By visiting our website or purchasing from us, you agree to these Terms & Conditions, including the policies referenced on this website. Please read these terms carefully before using our website or placing an order.
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Online Store Terms
By placing an order on our website, you confirm that you are legally allowed to make purchases in your country or region.
You agree not to use our website, products, services, or content for any illegal, fraudulent, abusive, or unauthorised purpose.
You must not transmit viruses, malicious code, or any content that may affect the security or operation of the website.
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Product Information
We make every effort to display product descriptions, images, colours, prices, sizes, and availability as accurately as possible.
However, product colours may vary slightly depending on your screen settings, device, lighting, or display quality.
Product descriptions are provided to help customers make informed purchase decisions. We may update, correct, or improve product information at any time.
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Prices and Payments
All prices are shown in EUR or USD, unless otherwise stated.
Payments are processed securely through the payment methods available at checkout. We do not store full payment card details on our website.
Available payment methods may include credit card, debit card, Apple Pay, Google Pay, Shop Pay, or other payment options displayed at checkout.
We reserve the right to correct pricing errors, payment errors, or checkout inaccuracies where necessary.
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Orders
After placing an order, you will receive an order confirmation email. This confirms that we have received your order request.
We reserve the right to refuse, cancel, or limit any order if we detect incorrect information, payment issues, suspected fraud, stock limitations, pricing errors, or other operational reasons.
If an order is cancelled by us after payment has been made, we will issue a refund to the original payment method.
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Shipping
Order processing and delivery times are explained in our Shipping Policy.
Delivery times are estimates and may vary depending on destination, customs processing, carrier delays, local holidays, high order volume, weather conditions, or other circumstances outside our control.
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Shipping Costs
Shipping costs, if applicable, are shown at checkout before payment is completed.
The final shipping cost may vary depending on the delivery destination, order value, shipping method, or shipping option selected at checkout.
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Customs, Duties and Import Taxes
Where applicable, customs duties, import taxes, or local charges may be the customer’s responsibility.
These charges are not controlled by us and may vary depending on the destination country and local regulations.
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Returns and Refunds
Returns, cancellations, and refunds are handled according to our Refund Policy.
Customers should contact us before returning any item. Items returned without prior contact or to the wrong address may not be accepted.
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Customer Information
You agree to provide accurate and complete order information, including your name, shipping address, billing details, email address, and phone number where required.
We are not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated customer information.
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Website Use
You may not use this website to transmit harmful code, attempt unauthorised access, collect data from other users, interfere with website security, or use the website for fraudulent or unlawful purposes.
You may not copy, reproduce, resell, or exploit any part of the website, products, content, or services without our written permission.
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Third-Party Services
Our store may use third-party services for payments, shipping, analytics, advertising, customer support, fraud prevention, website functionality, and order fulfilment.
These third-party providers only receive the information necessary to perform their services.
We are not responsible for the content, policies, or practices of third-party websites or services that are not controlled by us.
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Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, placing an order, or contacting us, you acknowledge that personal information may be processed as described in our Privacy Policy.
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Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, delivery times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate.
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Limitation of Liability
To the fullest extent permitted by law, we are not responsible for indirect, incidental, special, or consequential losses resulting from the use of our website, products, or services.
This does not limit any consumer rights that cannot be excluded under applicable law.
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Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
Your continued use of the website after changes are published means you accept the updated Terms & Conditions.
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Contact
For questions about these Terms & Conditions, contact us at:
Business operator: Logos Ecom LLC
